Crocheted Products Return Policy

The crocheted items offered within our store are ALL handmade and many products are Made to Order. Because they are handmade, they are also one of a kind.

That being said, while our first priority is to make sure your experience is always pleasurable when shopping with us, the nature of our business will not allow us to accept returns on crocheted items. They are custom made. However, if your order is damaged (e.g., torn or unraveling) upon receipt, it is possible to have it remade.

These “remake” requests must be initiated within 7 days of receipt of the item. Before returning the item, please send an email containing your name, contact number, shipping address, a clear picture of the item and order number to: crochetbougie@gmail.com with the subject line “REMAKE.”

If the item defect is determined to be through normal use, or if the distress occurs after the 7-day period, no remake will be possible.